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    Service Made Simple Enhanced Care

    Comprehensive Expertise, Priority Care,
    and Unmatched Support for Your Devices

    Unlock superior device performance with Honeywell's Enhanced Service Contract. By utilizing our expertise in maintaining gas, flame, semiconductor devices, you ensure your equipment remains in optimal condition. Benefit from the support of our Global Service technicians with comprehensive coverage that includes preventive maintenance, calibration, and repairs. Enjoy priority response times, software updates, and discounts on consumables and training. Choose Enhanced Care and experience support that can help you maximizes the lifespan and efficiency of your devices, while effectively managing your total cost of ownership.

    Features & Benefits:

    Honeywell’s Enhanced Service Contract brings extensive maintenance know-how to your gas, flame and semiconductor devices, ensuring they perform optimally throughout their lifecycle. Customers with this repair service plan benefit from expedited repair turnaround times, technical support and preventive maintenance, helping to ensure their safety devices perform optimally.

    • A holistic repair plan including preventive maintenance, start up and commissioning and priority 3-day turnaround time on repairs
    • Often suitable for customers in regulated industries. Service made simple helps to ensure devices are complaint with local rules and regulations
    • To better meet your needs, tailor your Enhanced Contract with additional services as needed including on-site training, calibration services and on-site support and more. 
    • Service can be completed in one of Honeywell’s global service center or at your facility.
    • For Portable Gas Detectors, the Total Care Contract includes a two-year license to Honeywell Safety Suite Lite, a software that allows customers to do bump tests and calibrations, firmware updates and essential device configuration.
    •  Access to Honeywell’s Expert Technicians around the globe for unparalleled support

    Opt for Enhanced Care and receive exceptional support that can help you enhance the durability and performance of your devices. Our all-encompassing service plan can assist you in effectively managing your total cost of ownership, offering a reliable and economical solution for your equipment needs.

    For more information or to sign up for Enhanced Care, please contact your local Honeywell representative.

     

    SERVICE OVERVIEW
                          

    Service Levels

    Total Care

    Enhanced Care

    Lite Care

    ENTITLEMENTSLifecycle management
    Gas Detection Hardware
      
    Calibration Equipment   
    Consumables   
    Digital Services 
    Safety Suite: 4-year License   
    Maintenance Assist*
    Managed Services 
    Calibration Gas Subscription  
    Start Up and Commissioning   
    Maintenance Services 
    Beyond Repair Replacement  
    No Fault Services 
    Sensor Replacement  
    Priority/Expedited Turnaround  
    Extended Warranty 
    Firmware Updates
    Site Assessment 
    Technical Support/Help Desk
    OPTIONSHardware Upgrade Options   
    On-Site Preventive Maintenance  
    Hot Swap/Advanced Replacement 
    Workforce Competency Program 
    Priority Technical Support 
    Software commissioning
    Calibration services 
    Start Up and Commissioning  
    GENERALContract length – Depot Services 4 - year2 - year2 - year
    Renewal Contract Length 2 - year4 - year4 - year
    Contract TypeGlobalGlobalRegional
    Depot Turnaround Time 3 - day 3 - day5 - day
    Eligible for RenewalYesYesYes
    Resources 
    Resources 
    Latest Updated On
    File Size
    Type
     

    Partner with the Experts in Gas Detection Services

    To learn more about Service Made Simple Enhanced Care Contact Honeywell.