Industrial Automation
Discontinued Productivity Solutions Products
The Honeywell Productivity Support Lifecycle Process – (Mobility, Scan, Print Products)
Products reach the end of their Product Life Cycle for a variety of reasons. Factors may include parts or repair resource availability, technology innovation, or the products are no longer economically feasible to continue support. At Honeywell, we determine retirement dates for legacy products by taking all of these factors into consideration.
We recognize that support-milestone announcements (when a product reaches “End of Build,” “End of Contract,” or “End of Service”) may prompt companies to evaluate their current business environment, including their device and support solutions roadmap. With that in mind, we have developed this website section to help customers manage their roadmap transitions, and to provide a clearer understanding of the assistance Honeywell can offer – including assistance in migration to alternative Honeywell products and solutions.
Support Lifecycle Definitions
Current Products: This refers to products currently manufactured and sold by Honeywell. These products are fully supported, and are not included in this section.
Retiring Products: This refers to products that have entered into their last year of manufacturing. These products can still be purchased and are still fully supported. Retiring products will only be listed on this section once a formal Product Retirement Notice has been issued.
End-of-Build or EOB: This refers to products that are no longer manufactured by Honeywell. In some circumstances, customers can still order EOB products in small quantities from remaining inventory, but typically, EOB products are no longer available to order. Products in this phase have maintenance contract availability as well as technical support services.
End-of-Contract or EOC: This refers to products that are no longer supported by maintenance contracts. Support may be available on a time and material basis only.
End-of-Service or EOS: This refers to products for which Honeywell is no longer able to provide Technical or Maintenance service.
Support for Discontinued Products
To find out the current support status for discontinued Honeywell products and their recommended replacements, please see the additional tabs in this Discontinued Products section. Please visit the main Support page for descriptions of all the support options available.
If you are unable to locate the support information you are looking for, please contact Customer Support.
Please note that telephone support may not be available for End-of-Service products. For information on an EOS product, we recommend searching the Technical Support Portal.
Discontinued Computer Devices
This page lists discontinued or retired computer devices, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific computer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued Printers
This page lists discontinued or retired printers, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific printer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
(View the Datamax to Honeywell Transition Guide Matrix for detailed replacement model specs for A-Class, M-Class, H-Class, I-Class and E-Class printers.)
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued Barcode Scanners
This page lists discontinued or retired bar code scanners, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific scanner is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued RFID Products
This page lists discontinued or retired RFID products, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific RFID product is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
| Model | Lifecycle Status | End of Life/Build | Last Renewal Date | End of Service | Replacement |
| IF2A | End of Contract | 12-2021 | 1220-22 | No replacement | |
| IF2B | End of Contract | 4-2022 | 4-2022 | 12-2025 | No replacement |
| IH21 | End of Build | 11-2021 | 12-2023 | 12-2024 | 6510 |
| IP30 | End of Build | 6-2022 | 12-2024 | 12-2025 | No replacement |
| IV7 | End of Service | 9-2018 | 12-2020 | No replacement |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
ENABLING SOLUTIONS
| Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
| ITScriptNet Data Collection Software |
TERMINAL EMULATOR / BROWSER SOFTWARE – END OF BUILD
| Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
| iBrowse (Lockdown Browser) | End-Of-Build | 7-2010 | Yes | Yes | Intermec Browser (IB) |
| TE 2000 (Terminal Emulator) | End-Of-Build | 7-2010 | Yes | Yes | Intermec Terminal Emulator (ITE) |
DEVICE MANAGEMENT SOFTWARE – END OF SERVICE
| Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
| Wavelink Avalanche, Wavelink Studio | End-Of-Service | 4-2014 | No | No | Honeywell Remote Mastermind |
| Wavelink Terminal Emulation | End-Of-Service | 4-2014 | No | No | Intermec Terminal Emulator (ITE) |
PRINTER SOFTWARE – END OF SERVICE
Intermec
| Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
| LabelShop Design and Printing Software | End-Of-Service | 10-2010 | No | No | Bartender Ultralite for Intermec, TEKLYNX CODESOFT |
Datamax-O'Neil
The following products have been discontinued by Datamax-O'Neil and are no longer supported. Some components such as printheads and platen rollers may still be available for purchase. Please contact your customer service representative for part availability.
| Product Category | Obsolete Product Model and Description | Published Last Shipment Date | Last Service Date | Replaced by Model | |
| Software | Seagull BarTender UltraLite | 12-2009 | 12-2009 | Seagull Bartender Basic | |
| Software | MCL / BaaN connectivity | 11-2005 | 11-2010 |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued OEM Scan Engines
This page lists discontinued or retired OEM scan engines, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific enterprise sleds is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
| Product | Status | End of Production Date | Last Contract Renewal Date | End of Service Date | Replacement Products |
| IS220 | End of Life | 5-2019 |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.