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    Service Made Simple Enhanced Care

    Comprehensive Expertise, Priority Care,
    and Unmatched Support for Your Devices

    Unlock superior device performance with Honeywell's Enhanced Service Contract. By utilizing our expertise in maintaining gas, flame, semiconductor devices, you ensure your equipment remains in optimal condition. Benefit from the support of our Global Service technicians with comprehensive coverage that includes preventive maintenance, calibration, and repairs. Enjoy priority response times, software updates, and discounts on consumables and training. Choose Enhanced Care and experience support that can help you maximizes the lifespan and efficiency of your devices, while effectively managing your total cost of ownership.

    Features & Benefits:

    Honeywell’s Enhanced Service Contract brings extensive maintenance know-how to your gas, flame and semiconductor devices, ensuring they perform optimally throughout their lifecycle. Customers with this repair service plan benefit from expedited repair turnaround times, technical support and preventive maintenance, helping to ensure their safety devices perform optimally.

    • A holistic repair plan including preventive maintenance, start up and commissioning and priority 3-day turnaround time on repairs
    • Often suitable for customers in regulated industries. Service made simple helps to ensure devices are complaint with local rules and regulations
    • To better meet your needs, tailor your Enhanced Contract with additional services as needed including on-site training, calibration services and on-site support and more. 
    • Service can be completed in one of Honeywell’s global service center or at your facility.
    • For Portable Gas Detectors, the Total Care Contract includes a two-year license to Honeywell Safety Suite Lite, a software that allows customers to do bump tests and calibrations, firmware updates and essential device configuration.
    •  Access to Honeywell’s Expert Technicians around the globe for unparalleled support

    Opt for Enhanced Care and receive exceptional support that can help you enhance the durability and performance of your devices. Our all-encompassing service plan can assist you in effectively managing your total cost of ownership, offering a reliable and economical solution for your equipment needs.

    For more information or to sign up for Enhanced Care, please contact your local Honeywell representative.

     

    SERVICE OVERVIEW
                          Service Levels

    Total

    Care 

    Enhanced

    Care

    Lite

    Care

    ENTITLEMENTSLifecycle management
      
    Consumable replacement
      
    Software updates, and patches  
    Spot repairs ( including parts)  
    Preventative maintenance 
    Beyond economical repair replacement 
    Parts management 
    Sensor Replacement 
    Priority repair and technical support 
    Global contract support 
    Start-up and commissioning  
    Annual site assessment
    Firmware updates
    User training ( visual classroom )
    Expedited turnaround
    Multi-product support discount
    Global contact support 
    Technical support/help desk
    OPTIONSMeasurement As A Service ( MaaS)   
    Dedicated on-site support  
    On-site training 
    Installation 
    Software upgrades
    Software commissioning
    Analytical services
    Calibration services 
    GENERALContract length - On-site services 4 - year2 - year2 - year
    Contract length - Depot services4 - year4 - year4 - year
    Flexible billing optionsYesYesNo
    Depot turnaround3 - day 3 - day5 - day
    Eligible for renewalYesYesYes
    Resources 
    Resources 
    Latest Updated On
    File Size
    Type
     

    Partner with the Experts in Gas Detection Services

    To learn more about Service Made Simple Enhanced Care Contact Honeywell.